Can you give me an overview of MandarinHour.com? How do I get started? What courses are offered? How do I know which course is for me? How much does it cost? What are the courses like? How qualified are our teachers? How do I book a class? What happens when I cancel a class? How do I pay? What if I want a refund?

After selecting the "register now" tab, you will be asked to complete our simple registration form. Once this form has been submitted, you will see a "make a payment" tab which will automatically take you to PayPal. This is where you will make your payment for the full price, indicated on your registration page. Once this is completed you will automatically be sent back to the MandarinHour.com registration page. From there you will follow the simple steps to download the web conferencing software. When these first few steps are completed, your registration is done! After the payment has been processed with PayPal, you will receive an email from us acknowledging your registration. From the point you receive this confirmation email, you'll only have to wait a maximum of 24 hours before you can book a class. It is during this period when we assess your registration and select the most suitable teacher for you. Once this is done, you will receive an email from us with information about your allocated teacher. You can then log into your new MandarinHour.com account and book a lesson on your teacher's calendar, which will be posted on your personal home page.