Can you give me an overview of MandarinHour.com? How do I get started? What courses are offered? How do I know which course is for me? How much does it cost? What are the courses like? How qualified are our teachers? How do I book a class? What happens when I cancel a class? How do I pay? What if I want a refund?

We offer quality language training at MandarinHour.com and we're committed to service excellence. If you are not satisfied with our service or product during the course of your program, we will be happy to refund the credit balance in your account. Please note that charges for classes already taken will not be refunded. Any confirmed class not attended by a student will not be refunded. Course refund requests or general account enquiries can be emailed to . We will make every effort to answer your email within 24 hours.