Can you give me an overview of MandarinHour.com? How do I get started? What courses are offered? How do I know which course is for me? How much does it cost? What are the courses like? How qualified are our teachers? How do I book a class? What happens when I cancel a class? How do I pay? What if I want a refund?

At MandarinHour.com, we offer the convenience of learning Chinese Mandarin online in a live, one-to-one classroom setting without having to leave your home or office. After you look through the course descriptions and decide which one is for you, we'll decide which teacher best fits you for your course and time zone.

Next, sign on to access your teacher's booking calendar and pick the date and time for your lesson. When that time comes, log into MandarinHour.com where your teacher will be waiting for you. During the lesson, you'll be able to interact not only just by seeing and talking with your teacher, but also by swapping files and watching high-quality video.

Our lessons are hosted using the latest video conferencing technology for the internet. This web-conferencing software has been specifically designed for interactive on-line education and provides a fast and stable e-learning environment. Our platform provides the highest quality of audio required for on-line education.

Our award winning*, text- to-speech, web-based language platform is taught by experienced, certified Mandarin teachers who have been selected for their highly proficient English and Mandarin. "Text-to-speech technology" literally means you'll click on a word and a voice through your computer will pronounce it for you. This incorporates single words and whole phrases as well.

*eLearning Grand Award at the Information and Communications Technology Awards held in Asia 2006.